Contact information

Last updated: July 16, 2026

PetMyCase is operated by Fortunity Works INC.

Email: support@petmycase.com
Customer support: https://petmycase.com/pages/contact

We usually respond within 2 business days. For order support, include the order number and email used at checkout. For privacy requests, use the subject line “Privacy request.”

Please do not send full payment-card details by email or through the contact form.